Policy, Methods, and Rates
Although certain restrictions apply, Archiver's ships to all states, including Alaska and Hawaii. We also ship to Military APO / FPO addresses and P.O. Boxes. We use FedEx Smart Post for orders weighing between 9oz and 9lbs, and FedEx Home Delivery for orders over 9.1lbs. Orders weighing 8oz or less and international orders will be shipped using DHL eCommerce Delivery. Shipping rates are based on your item subtotal. At checkout, you can generally choose from two delivery methods for your items: Standard Shipping or Expedited Shipping.
The Shipping Process:
You place your order
Great – let’s get started! Orders are filled in the order they are received at the warehouse. The warehouse operates Monday through Friday and is closed during federal holidays. Orders placed after 12:00 p.m. CST Friday or anytime on Saturday and Sunday will not be processed for a couple of business days into the next week. Orders typically take 2-4 business days to process. Please remember, we have many orders that come into the warehouse every day – especially during peak times – and our warehouse works to fulfill them as quickly as possible. Please note: Whether you choose Standard Shipping or Expedited Shipping, your order will still take several business days to be fulfilled.
We ship your order
Your box is filled and it’s ready to go! Within a couple of business days of receiving your order, your order will leave the warehouse. Please note: Once your package is given to the delivery service, it is in their hands and we unfortunately no longer have any control over it. The delivery estimates given are just that –estimates–and delivery times may change based on factors out of our control. Once your order ships, you should receive an email with a tracking number that you can use.
In general, standard shipping will take between 1-8 business days, with the average being 2-3 business days. Many states on the West Coast will take 3-7 business days, with the average being 5 business days. (Remember, this is the shipping time—we also need several business days at the warehouse to pack up your order before it is shipped.)
Please keep these estimates in mind when placing your order. Please allow plenty of time between when you place an order and when you need the items to allow for any possible delays with the shipping process that may be out of our control.
Your order may be handed off to the USPS
It’s almost there! FedEx Smart Post packages travel in the FedEx Ground network all the way to your local Post Office. From there, the package may be handed off to USPS to complete the delivery. Your package status is trackable at www.FedEx.com all the way to your door or mailbox. If your order ships using DHL, you will be able to track it at http://webtrack.dhlglobalmail.com/ and also at http://www.usps.com once it has been handed off to USPS to complete the delivery.
Your order arrives to your home
Your package of creative goodies is ready to be enjoyed! If your items arrive damaged, missing, or there are other issues, please contact our customer service department at email@example.com. Please also remember that sometimes a delivery person will leave a package if no one is home to receive it, so remember to check at alternate entrances or other locations around your property where the package may have been left before contacting customer service.
Free Shipping (U.S. orders only)
Archiver's offers customers free standard ground shipping on orders over $75 (before any taxes and/or fees). Shipping discount will be applied automatically during checkout. International orders are not eligible.
Standard Ground Shipping
Standard Ship Items sent by Standard Ground Shipping will typically arrive within 3-8 business days after leaving the warehouse. Currently, most orders are leaving the warehouse in 2-4 business days. Business days are Monday–Friday, excluding federal holidays within the United States. Please note: During the holiday season and other peak times, it may take orders longer to leave the warehouse.
The delivery of most Standard Ship Items can be upgraded to Expedited Shipping. Items shipped using the Expedited Shipping method usually arrive 3-5 business days after leaving the warehouse. Currently, most orders are leaving the warehouse in 2-4 business days. Business days are Monday–Friday, excluding federal holidays within the United States. Please note: During the holiday season and other peak times, it may take orders longer to leave the warehouse.
When you choose a delivery route, it is intended to expedite your delivery time. We still need time to prepare and package your order - the expedited delivery time will start once the order leaves our facility. If you choose expedited delivery and you place your order after 12:00pm Friday, on Saturday or Sunday, your order will still need several business days of the next week to process through our system.
Shipments going to Hawaii or Alaska will be shipped by USPS Mail.
Archiver's ships to Australia, Canada, and England. International orders are not eligible for the free shipping promotion on orders over $75.